Products
What materials are used to make Woods products?
Our products are handcrafted from ethically sourced basswood, ensuring each piece is both sustainable and durable
Are Woods products safe for children?
Yes, all our products are certified and made using eco-friendly, non-toxic paints, making them safe for children and suitable as kids' toys.
How do I care for and clean my Woods product?
Simply dust your wooden items with a dry or slightly damp cloth. Avoid using harsh chemicals or submerging them in water.
Do you offer customization or personalization on your products?
Currently, we do not offer customization or personalization services. However, our unique designs are crafted to add a special touch to any space.If you have a strong need for customization, you can contact us at woodcraftales@gmail.com
Do you offer gift packaging?
Yes, all our products come in beautiful, gift-ready packaging, perfect for special occasions.We also offer you more special packaging options
Shipping
How long will it take to receive my order?
Shipping times vary depending on your location. Typically, orders are delivered within 7-10 business days. You will receive a tracking number once your order is shipped.
Can I track my order once it’s shipped?
Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey.